Cynthia E.

Family First is a full-service facility. They follow up on testing and always let you know when appointments are. Plus, Tyson Parker is the best!

- Cynthia E.

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Nic Southwick
Larry S.

I have been going to Family First Medical Center since we first moved to Idaho Falls in 2018 and I have never been happier with a healthcare provider. My entire family sees the providers at Family First and we also take advantage of their other services, such as Physical Therapy. I will never go anywhere else, especially for the physical therapy. Spencer and Ben, as well as all the other staff members, are the best PT team I have ever used. They truly care about me as an individual and wanting me to overcome the health concerns that took me in to see them. They take their time to explain what is going on and making sure that progress is being made and are not quick to get me out the door for the next appointment. Thanks to the entire Family First Medical Center team for creating a truly wonderful atmosphere!

-Larry S.

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Nic Southwick
Kaleb S.

Best physician that I have been to! They worked with me, the staff in the office from the receptionist to the doctor was very friendly and helpful. They made the process easy and they did all that they could to help me get my medical condition figured out. They educated me along the way and made it understandable. I am recommending this office to anyone who asks and I will continue to go I'd I have any problems! 

-Kaleb S.

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Nic Southwick
Kim K.

It takes a village... For over 10 years we have been seeing the team at FFMC. Here you are not just a number/patient, you are a person and they treat you as a member of their family. They truly care! I am so very grateful to have Family First in my village.

-Kim K.

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Nic Southwick
Morgan D.

Everyone who works at Family First Medical is so kind and professional! Whether I’m working with my doctor or nurses, receptionist, billing, etc… they are knowledgeable and I always have all my needs taken care of so quickly and effectively. I honestly can’t say a single negative thing about going here. I love it!

-Morgan D.

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Nic Southwick
Terrel T.

I actually dropped by, hoping to get right in without an appointment. The staff were thoughtful and welcoming, and I was in-and-out faster than I’ve ever experienced. They were personable, highly skilled, and FAST! Many thanks.

-Terrel T.

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Nic Southwick
Brian S.

The front office staff, nurses and doctors are all of the highest caliber and professionalism anyone could ask for. Everyone is pleasant and kind. It is so hard to find such a great group working together so effortlessly.

- Brian S.

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Nic Southwick
Michelle M.

Tyson and Kat, make talking about health care easy. Tyson listens to me. It is nice feeling like I'm not just another number. Thank you!! 

-Michelle M.

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Nic Southwick
Kelli E.

Dr. Southwick has always taken very good care of me and my ongoing health problems. He’s the best Dr. In Idaho Falls! 

- Kelli E.

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Nic Southwick
Abbey S.

This is hands down my favorite doctors office. Dr. Steiner especially is amazing! He listens to my concerns and asks lots of questions to better understand. Then he walks me through treatment options and asks what I think, letting me make the decision about what I want to do. Dr. Steiner is compassionate and truly cares about his patients. I’ll be so sad if we ever move and have to find another doctor; I don’t think we’ll ever find anyone as good as him! 

-Abbey S.

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Nic Southwick
Sheila B.

Dr. Southwick is one of the very best out there. He listens. He remembers. He never rushes you. His support staff are always sooo kind, from the front desk to clinical staff

-Sheila B.

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Nic Southwick
Vicki W.

Dr. Packer is a great doctor. He listens and cares. He tries to stay up on latest practices and medication for the patient. His CNAs, CMA’s, nurses and staff are attentive and care. The other providers are great to help and listen when I cannot see Dr. Packer. If Dr. Packer does not know the answer to something, he will find answer. I am so thankful for the all those who make up the team at Family First! Keep serving like you do! You all are the best!

- Vicki W.

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Nic Southwick
Nisha H.

Me and my son see a family practitioner here, Tyson Parker. He is excellent. He truly cares for each of his patients and treats them with dignity and respect. Also his vast knowledge and experience is reassurance that he will take good care of you and your health. The other physicians and staff are great also. I definitely recommend here for you and your family's healthcare.

-Nisha H.

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Nic Southwick
Brooke B.

I've had great experiences at this office and with Dr. Steiner. He really spends time with his patients and listens to them. I'm really grateful I have found such a good office and provider to see in town.

- Brooke B.

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Nic Southwick
Tristen R.

We have our whole family here. The doctors (especially our PCP Packer) are all amazing. We have seen many other PA-Cs and Physicians here as well when Packer is unavailable and they are all well educated and sincere with our issues and concerns. The facility is big and clean and the front staff and other medical staff are very friendly and accommodating to every need. The billing is also done right compared to a few other offices I have been in town. Everything is done correctly and insurance is ran right so we never have hiccups on having to pay unnecessary costs. I recommend this medical facility to everyone in the area.

-Tristan R.

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Nic Southwick
Testimonial

I wouldn’t go anywhere else nor take my child anywhere else. All the PAs , Doctors, and NP are super knowledgeable. Love it here.

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James K.

We have been going to Family First Medical for almost 10 years. The doctors, PAs and nurses have provided excellent care. They are very knowledgeable and take the time to talk to you and understand your health concerns. I would recommend them to anyone.

-James K.

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Cori K.

The doctors and PAs are friendly, knowledgeable and always take the time to figure out what is going on, not just treat the symptoms. My family has been going here for over 12 years and we have never had a bad experience!

-Cori K.

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Ryan C.

Dr Southwick listens and engages his patients in their health care. He spends time with his patients and explains things in a manner those of us without a medical degree can fully understand. His diagnoses have been spot on. Wait times are not bad, and if an emergent need arises, I can be seen on the same day.

-Ryan C.

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Jeanne A.

We've been taking our family of 6 to Dr Packer and his staff for 11 years now! My kids love all the PAs. especially Allan, Tyson & Michelle. They always have fit us in on short notice when needed and are so kind and professional.

-Jeanne A.

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